FAQ

Your questions our answers

Don´t bother regarding allergies because there are no known contact allergies against silver
In some rare cases it can happen that the indicator in the washing machine is damaged by sharp objects such as a zipper (micro-cracks appear) and thus fades too early. However, this does not affect the effectiveness of the ball, since the indicator is not linked to the function of the ball. It is only a guide. So your ball is still fully effective.

Please use the ball with every wash and not just sporadically, otherwise it cannot develop its full effect.

The effect of the BlueMagicBall® will be in no way affected by magnetic fields. There is nothing in the way of using both products together.
The BlueMagicBall® does not impair the clothes drier but there it cannot show its antibacterial effect.  
Metal parts on the laundry, such as buttons and zippers, can not impair the effect of the BlueMagicBall® in a negative way. No impairment of the metal parts that is caused by the released silver-ions has been noticed until now.
If you have an old washing machine, it may be that the bacterial film is already too strong and the BlueMagicBall can therefore only develop its full effect after 2-3 washes. We therefore recommend a rinse cycle at 95°C for older washing machines before using them for the first time.
Yes, The cloth gains its typical cellulose structure and natural shape upon initial contact with water.
As natural fi bers are used, the color of BlueWish® cloths will not always be uniform. This does not affect the functionality of the cloths, and aids sustainable production. Thank you for your understanding.
The silver-ions have no magnetic properties, so your clothing can not get magnetic. Besides, the silver exists in ionic not in metallic form. Therefore it is invisible to the metal detectors.
The ball is designed to remain during the whole washing cycle inside of the washing drum. Until now there are no insights about how the durability and the effectiveness of the BlueMagicBall® are getting influenced when adding it first during the washing cycle. Therefore we cannot guarantee for the results.
The quantity of silver that is transmitted from the treated dish towels to the cutlery and that is assimilated by the organism during its use has no physiological relevance and is completely harmless. Actually it is much less than the quantity that is incorporated during the use of silver cutlery.
Silver is active against bacteria, fungi and some viruses. Long before the pharmaceutical industry invented antibiotics, nature had the best and most powerful remedy for viruses, harmful bacteria and fungi for humans:  silver. In the first half of the last century, silver was still the gold standard in infection control. It was then replaced by cheaper alternatives. But now the qualities of silver have been rediscovered. Even in low concentrations, silver is effective against bacteria and fungi. This antimicrobial effect is based on the fact that silver cations inhibit the metabolism of microorganisms.
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